Privacy Policy

Effective Date: 29.02.2024

Thank you for visiting the Tutan Entertainment (“we,” “us,” or “our”) website. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website. We are committed to maintaining the privacy and security of your personal information and complying with applicable data protection laws. By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you visit our website or provide it to us through various means:

1.1 Personal Information

Name
Contact information (email address, phone number, mailing address)
Payment information (credit card details, billing address)
Personal preferences and interests
Other information relevant to customer surveys and/or offers

1.2 Log Data

We collect certain information automatically when you visit our website, including your IP address, browser type, operating system, referring/exit pages, and other usage information.

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Provide and Improve Services:

To process and manage event registrations, bookings, and ticket sales
To communicate with you about your inquiries, requests, or feedback
To personalize your experience on our website
To improve our website and services based on your feedback and preferences
To administer contests, promotions, surveys, or other website features

2.2 Marketing and Communication:

To send you promotional emails, newsletters, and event updates (you may unsubscribe at any time)
To communicate with you about upcoming events, special offers, and relevant information
To conduct market research and analyse website usage patterns

2.3 Legal Compliance:

To comply with applicable laws, regulations, or legal processes
To protect our rights, safety, or property, and that of our users or others

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy. However, we may share your information with:

3.1 Service Providers:

We may engage trusted third-party service providers who assist us in operating our website, conducting our business, or providing services on our behalf. These service providers have access to your personal information only to perform specific tasks and are obligated to keep it confidential.

3.2 Legal Obligations:

We may disclose your information if required by law or in response to a valid legal request, such as a court order, subpoena, or government investigation.

3.3 Business Transfers:

In the event of a merger, acquisition, or sale of our company assets, your personal information may be transferred to the acquiring entity as part of the transaction.

4. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. However, no data transmission or storage system is completely secure, and we cannot guarantee the absolute security of your information.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of those third-party websites before providing any personal information.

6. Your Choices

You have the following choices regarding your personal information:

6.1 Access and Update:

You may access and update your personal information by contacting us using the information provided at the end of this Privacy Policy.

6.2 Marketing Communications:

You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the emails or by contacting us directly.

7. Children’s Privacy

Our website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. If you believe that we may have inadvertently collected personal information from a child without proper consent, please contact us immediately, and we will take steps to delete the information.

8. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Contact Us

If you have any questions, concerns, or feedback regarding these Terms, please contact us at:

Tutan Entertainment

Block E5, Level LG, Empire Damansara,

Jalan PJU 8/8A, 47820 Petaling Jaya,

Selangor Darul Ehsan, Malaysia.

Email: info@tutanentertainment.com

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Connect With Us

Have any enquiries or want to learn more about our services?We would love to hear from you! Please reach out to us  through the following channels:

Our dedicated team is ready to assist you and provide any information you may need.